A package on an unidentified floor is poor delivery evidence. A useful image shows the agreed location and condition while protecting addresses, signatures and personal data.

WorkMark Camera prints the date, time, GPS coordinates, address, weather and an optional note on a photo or video as it is captured. For drivers, couriers, warehouse teams, suppliers and site receivers, that visible context can make routine updates easier to sort and explain. It is supporting documentation, not an automatic guarantee of attendance, quality, responsibility or legal validity.

Quick answer

  • Agree on the moments and viewpoints that matter before taking photos.
  • Show the wider place before the close detail.
  • Use a short note such as North Warehouse / Bay 3 / two cartons / delivered.
  • Keep the original file and use normal forms, work orders and sign-off where required.

Design the record around a real decision

Delivery photos should support the dispatch note, scan, signature or handover process, not replace the organization’s required proof-of-delivery system.

Ask who will review the image and what decision they need to make. A supervisor may need to confirm that a location was visited; a client may need to see completion; a technician may need to find the same asset later. Each purpose needs a different subject and note. Taking more photos does not solve an unclear requirement.

Photograph the load before unloading when condition matters, then the handover point and final placement in the order agreed with the receiver.

What to photograph

Before unloading

Record visible package or pallet condition and any broken seal, wet carton or impact. Capture labels only as closely as necessary.

At the correct destination

Include a bay, entrance, unit or receiving-area marker. Avoid a wide image that exposes unrelated addresses or people.

During handover

Show quantity and placement without photographing a person unnecessarily. Keep signatures and identity documents in the approved delivery system.

When delivery is unsuccessful

Record the relevant access problem or closed location only when policy permits, then follow the exception process. Never reveal door codes in the note.

Build a repeatable photo sequence

Begin with an establishing image that identifies the location without exposing more information than necessary. Move from wide view to medium view and then detail. When two conditions will be compared, keep orientation, distance and zoom similar. A close-up should never be the only image when another person must locate the subject.

Use one note pattern throughout the job: project or site / area / task / stage. Change the note before moving to another unit, asset or assignment. Avoid personal phone numbers, access codes, full customer names and confidential instructions because the stamp may remain visible on copies.

Set up WorkMark Camera

  1. Open WorkMark Camera and allow camera access. Location permission is optional; without it, location and weather fields remain empty.
  2. Tap Change and choose Site photo for a location-focused layout or Work log when the note needs more space.
  3. Tap the watermark in the viewfinder to open Edit watermark. Adjust the note, opacity, font color and width so the stamp stays readable without covering the subject.
  4. If the address is not right, tap Locate. Choose or search for a nearby place; a result more than 300 metres away cannot be selected.
  5. Add a company logo only when it helps the recipient. Keep it away from labels, readings, damage and measurements.
  6. Check the phone clock, time zone and location before the first important image. WorkMark uses the system time and does not detect a deliberately changed clock or simulated position.

Take one test photo in full resolution. Check light and dark backgrounds, spelling, location and stamp placement before starting the sequence.

A practical field workflow

  1. Review the work order, checklist or agreed scope.
  2. Set a specific note and confirm the live time and place.
  3. Take one wide image to identify the area.
  4. Add medium and detail images only where they answer a question.
  5. Record exceptions separately from completed work.
  6. Before leaving, open My content → Shot history and check for blur, missing views and an old note.
  7. Store or reference the originals in the organization’s approved system and send copies for everyday communication.

Collage mode can combine up to 24 shots into one overview. A collage is convenient for review, but individual originals should be retained when someone may need to zoom, compare or verify a detail.

Field checklist

  • Destination marker is visible.
  • Package condition is readable.
  • Quantity can be understood where practical.
  • Shipping label details are minimized.
  • No access code is displayed.
  • Recipient privacy is respected.
  • Exception reason matches the delivery record.
  • Dispatch note or scan is completed.

Originals, sharing copies and verification

Messaging and social apps may resize an image or remove metadata. Keep the original saved by WorkMark and send a copy when convenient. In Security & verification → Verify authenticity, or from Shot history, the app can compare an original file with its registered capture record.

A screenshot, crop, edited version or compressed copy normally will not match. A successful comparison means the file agrees with that registered record; it does not prove every statement in the note, detect all clock or location manipulation, or replace contracts, inspections and signed documents.

Common mistakes

  • Leaving the destination outside the frame. Correct the workflow before adding more photos.
  • Photographing a full identity document. Correct the workflow before adding more photos.
  • Showing another customer’s label. Correct the workflow before adding more photos.
  • Blocking a doorway for a better photo. Correct the workflow before adding more photos.
  • Using the image instead of the required scan. Correct the workflow before adding more photos.
  • Posting delivery photos publicly. Correct the workflow before adding more photos.

Privacy, safety and local requirements

Photograph only what the task requires. Minimize faces, identity documents, vehicle plates, screens, keys, access controls and private belongings. Tell workers or occupants how images will be used when policy or local rules require it. Store the files only as long as the job, contract and retention policy require.

Never step into traffic, enter a hazardous area, bypass a barrier or delay an emergency response to obtain a better angle. Formal attendance, safety, quality, delivery and acceptance procedures remain controlling where they apply.

Frequently asked questions

Should the recipient appear in the photo?

Usually the handover location and goods are enough. Follow company policy and obtain consent if a person must be identifiable.

Can the watermark include an order number?

Use a short non-sensitive reference. Avoid full customer details or anything that creates risk when the image is shared.

What if the address shown by GPS is slightly wrong?

Use Locate to choose a nearby place within 300 metres, or put the site reference in the note. Confirm the destination through the delivery system.

Does a photo replace a signature?

Only if the organization’s process says so. Many deliveries still require a scan, signature or electronic status update.

Create a record another person can understand

Useful work photos are planned, specific and restrained. A consistent viewpoint, a short note and a retained original are more valuable than a large folder of unexplained images. WorkMark Camera adds time and place during capture so the context travels with the picture.

Start with one real workflow, agree on the minimum photo set and improve it after review. Open the WorkMark download page on your phone to try the process.